.fka-root{--fka-primary:#e46f1b;--fka-header:#263a2d;--fka-side:22px;--fka-bottom:92px;--fka-panel-width:370px;--fka-panel-height:540px;position:fixed;bottom:var(--fka-bottom);z-index:99998;color:#17211d;font-family:Arial,"Microsoft YaHei",sans-serif}.fka-pos-right{right:var(--fka-side)}.fka-pos-left{left:var(--fka-side)}.fka-root button,.fka-root a{box-sizing:border-box}.fka-launcher{display:flex;align-items:center;gap:8px;border:0;border-radius:999px;background:var(--fka-primary);color:#fff;padding:13px 18px;box-shadow:0 8px 28px rgba(0,0,0,.22);cursor:pointer;font-size:14px;font-weight:700}.fka-launcher:hover{filter:brightness(.92)}.fka-launcher-icon{display:inline-flex;align-items:center;justify-content:center;font-size:18px}.fka-launcher-icon img{width:30px;height:30px;object-fit:contain;border-radius:50%;background:#fff;padding:2px}.fka-shape-circle .fka-launcher{width:58px;height:58px;justify-content:center;padding:0}.fka-shape-circle .fka-launcher-label{display:none}.fka-channel-list{position:absolute;bottom:70px;display:flex;flex-direction:column-reverse;gap:10px}.fka-pos-right .fka-channel-list{right:0;align-items:flex-end}.fka-pos-left .fka-channel-list{left:0;align-items:flex-start}.fka-channel-list[hidden]{display:none}.fka-channel{display:flex;align-items:center;gap:9px;border:0;background:transparent;text-decoration:none;cursor:pointer;color:#17211d}.fka-pos-right .fka-channel{flex-direction:row-reverse}.fka-channel>span,.fka-channel>img{display:flex;width:46px;height:46px;align-items:center;justify-content:center;border-radius:50%;background:var(--fka-primary);color:#fff;box-shadow:0 5px 18px rgba(0,0,0,.2);font-size:17px;font-weight:700;object-fit:cover}.fka-channel-chat>span{background:#263a2d}.fka-channel-whatsapp>span{background:#25d366}.fka-channel-email>span{background:#5067a5}.fka-channel-wechat>span{background:#07c160;font-size:12px}.fka-channel-facebook>span{background:#1877f2}.fka-channel-messenger>span{background:#0084ff}.fka-channel-phone>span{background:#4c8c4a}.fka-channel-quote>span{background:#e46f1b}.fka-channel em{padding:6px 9px;border-radius:6px;background:#fff;box-shadow:0 3px 12px rgba(0,0,0,.15);font-size:12px;font-style:normal;white-space:nowrap}.fka-cta{position:absolute;bottom:70px;width:245px;padding:13px 35px 13px 15px;border-radius:10px;background:#fff;box-shadow:0 8px 28px rgba(0,0,0,.18);font-size:13px;line-height:1.4}.fka-pos-right .fka-cta{right:0}.fka-pos-left .fka-cta{left:0}.fka-cta[hidden]{display:none}.fka-cta span{cursor:pointer}.fka-cta button{position:absolute;right:8px;top:5px;border:0;background:transparent;color:#888;font-size:20px;cursor:pointer}.fka-panel{position:absolute;bottom:70px;display:flex;flex-direction:column;width:min(var(--fka-panel-width),calc(100vw - 28px));height:var(--fka-panel-height);max-height:calc(100vh - 150px);overflow:hidden;border:1px solid #e4ebe7;border-radius:16px;background:#fff;box-shadow:0 16px 50px rgba(0,0,0,.25)}.fka-pos-right .fka-panel{right:0}.fka-pos-left .fka-panel{left:0}.fka-panel[hidden]{display:none}.fka-header{height:58px;display:flex;flex:0 0 58px;align-items:center;justify-content:space-between;padding:0 18px;background:var(--fka-header);color:#fff}.fka-title{font-size:17px}.fka-close{border:0;background:transparent;color:#fff;font-size:28px;cursor:pointer}.fka-messages{flex:1;min-height:0;overflow:auto;padding:15px;background:#f5f8f6}.fka-message{max-width:86%;margin:0 0 10px;padding:10px 12px;border-radius:13px;font-size:14px;line-height:1.55;word-break:break-word}.fka-bot{border:1px solid #e1e8e4;border-bottom-left-radius:4px;background:#fff}.fka-user{margin-left:auto;border-bottom-right-radius:4px;background:var(--fka-primary);color:#fff}.fka-message a{display:inline-block;margin-top:7px;color:var(--fka-primary);font-weight:700;text-decoration:none}.fka-quick{display:flex;gap:7px;overflow-x:auto;padding:10px 12px 7px}.fka-quick button{white-space:nowrap;border:1px solid var(--fka-primary);border-radius:999px;padding:7px 10px;background:#fff;color:var(--fka-primary);cursor:pointer;font-size:12px}.fka-form{display:flex;border-top:1px solid #e4e9e6;padding:9px 10px}.fka-form input{flex:1;min-width:0;border:1px solid #ccd8d1;border-radius:8px;padding:10px}.fka-form button{width:42px;margin-left:7px;border:0;border-radius:8px;background:var(--fka-primary);color:#fff}.fka-modal{position:fixed;inset:0;z-index:100000;display:flex;align-items:center;justify-content:center;background:rgba(0,0,0,.55)}.fka-modal[hidden]{display:none}.fka-modal-card{position:relative;width:min(330px,calc(100vw - 36px));padding:24px;border-radius:14px;background:#fff;text-align:center}.fka-modal-card h3{margin:0 0 14px}.fka-modal-card img{display:block;max-width:240px;max-height:240px;margin:auto}.fka-modal-close{position:absolute;right:8px;top:5px;border:0;background:transparent;font-size:26px;cursor:pointer}.screen-reader-text{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}@media(max-width:782px){.fka-no-mobile{display:none!important}.fka-root{bottom:min(var(--fka-bottom),76px)}.fka-pos-right{right:min(var(--fka-side),12px)}.fka-pos-left{left:min(var(--fka-side),12px)}.fka-panel{position:fixed;right:10px!important;left:10px!important;bottom:138px;width:auto;height:min(var(--fka-panel-height),calc(100vh - 160px))}.fka-launcher-label{display:none}.fka-launcher{width:54px;height:54px;justify-content:center;padding:0}}@media(min-width:783px){.fka-no-desktop{display:none!important}}
/* Keep assistant content legible when opened from the white-text enterprise sidebar. */
.fka-root.fka-sidebar-active .fka-panel,
.fka-root.fka-sidebar-active .fka-bot {
  color: #17211d;
}

.fka-root.fka-sidebar-active .fka-messages {
  color: #17211d;
}
.fka-pinned[hidden] {
  display: none;
}

.fka-pinned {
  flex: 0 0 auto;
  max-height: 190px;
  overflow: auto;
  padding: 10px 12px 3px;
  border-bottom: 1px solid #e4e9e6;
  background: #fff8ef;
  color: #17211d;
}

.fka-pinned-item {
  margin: 0 0 8px;
  padding: 9px 11px;
  border-left: 3px solid var(--fka-primary);
  border-radius: 7px;
  background: #fff;
  box-shadow: 0 2px 8px rgba(0,0,0,.07);
}

.fka-pinned-item p {
  margin: 0;
  font-size: 13px;
  line-height: 1.5;
  white-space: pre-line;
}

.fka-pinned-item a {
  display: inline-block;
  margin-top: 5px;
  color: var(--fka-primary);
  font-size: 12px;
  font-weight: 700;
  text-decoration: none;
}
